First Direct and John Lewis lead British business for quality customer service: How does your favourite brand fare?The UKCSI has...
customer
Ofcom says it is looking into whether two BT companies, EE and Plusnet, have breached rules. Source link
Savers with some of the very first National Savings and Investments Premium Bonds have won Ombudsman cases, as successful customer complaints...
McDonald's customer shows off bag full of cash he received after ordering food at the drive-thru. Source link
The director of a luxury ski chalet company has revealed how scammers running fake websites are duping unwary winter sports...
The 95 staff members at its contact centre are in a consultation process, the company says. Source link
Moment customer shoots and kills robber who held up Houston restaurant with fake gun: Cops search for vigilante who unloaded...
Since I took on our consumer champion column Crane on the Case in February this year, readers have filled my...
LEE BOYCE: Lets praise the firms that really deliver... as well as calling out the customer service flopsBy Lee Boyce...
VOTING FORM: The Wooden Spoon Awards for the company that served up the worst customer service in 2022By This Is...