Where a return in a shop can be processed quickly, and physically put back on a rail ready for re-sale, it’s a very different picture online. Items need to be returned via a courier, sent to a warehouse, unpacked, cleaned, and then put out for re-sale, and that process is not just more expensive, but means clothes in particular may have missed their season.
live
breaking
Things to do in Nashville
Everything you need to know about July and August rail industrial action
Kerr’s skill ‘made the boys cry’
Furious Lions star Dayne Zorko claims AFL has legalised attacks on players’ genitals after rival who left him with ‘bruised’ groin got off with just a fine
New vaccine may hold key to preventing Alzheimer’s, scientists say
Everything you need to know about July and August rail industrial action
Kerr’s skill ‘made the boys cry’
Furious Lions star Dayne Zorko claims AFL has legalised attacks on players’ genitals after rival who left him with ‘bruised’ groin got off with just a fine
New vaccine may hold key to preventing Alzheimer’s, scientists say
Zara starts charging shoppers for online returns
1 min read
More Stories
Kerr’s skill ‘made the boys cry’
Tufnell predicts Australia win on final day of Ashes
No hope of survivors from MRH-90 helicopter crash in Australia